Shipping Information

Thank you for visiting and shopping at By Millin. Please find below the terms and conditions that comprise our Shipping Policy. We kindly ask you to take a moment to review them.

Switzerland

- Free shipping on all orders via A-Post.

European Union (EU)

- Orders up to €150: Free shipping. Your order will be shipped fully customs-cleared, meaning all duties are already included in the price, and no additional fees will be charged upon delivery.

- Orders over €150: Free shipping. Please note that your order will be shipped without customs clearance. This means that additional customs fees, taxes, or import duties may apply after shipping, which are not covered by By Millin. All applicable fees are the responsibility of the receiving person.

Worldwide Shipping (excluding the EU)

- Free shipping on all orders.
Please note that your order will be shipped without customs clearance. Depending on the destination country, customs fees, taxes, or import duties may apply after shipping, which are not covered by By Millin. All applicable fees are the responsibility of the receiving person.

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Processing Time

Orders are usually shipped within 2–3 business days.
Some personalized jewelry pieces (such as name bracelets) may require a longer production time, which is always stated in the product description. If there are any significant delays in processing your order, we will notify you in advance.

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Estimated Delivery Times

• Switzerland: 2–3 business days
• EU: 4–8 business days
• Rest of Europe: 4–9 business days
• International: up to 14–28 business days

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Shipping Confirmation & Tracking

After placing your order, you will receive an order confirmation email. Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number, allowing you to track your delivery at any time.